Cancellation policy

## Purchase Options Cancellation Policy

At LabubuSecret, we currently offer certain items as **pre-orders**, which allow you to secure upcoming releases in advance.

### Pre-orders  
You may cancel a pre-order at any time **before it has been shipped** by contacting our support team at **help@labubusecret.com**. Once a pre-order item has been dispatched, it cannot be canceled, and our standard return policy will apply.

Please note:
- Pre-orders are paid upfront at the time of purchase.
- Estimated shipping times are provided on the product page and are subject to change based on production or logistics delays.
- We reserve the right to cancel pre-orders in the event of supply chain disruptions or manufacturer issues, in which case you will receive a full refund.

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If you have questions about canceling a purchase, feel free to contact us at any time.