Terms of service
## Terms of Service
### 1. Overview
This website is operated by LabubuSecret. Throughout the site, the terms “we”, “us”, and “our” refer to LabubuSecret. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.
If you do not agree to these Terms, you may not access our services.
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### 2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
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### 3. Products & Pre-orders
All items are subject to availability. Some products are offered as **pre-orders**, with estimated shipping timelines stated on the product page. By purchasing a pre-order, you agree to wait until the product becomes available.
We reserve the right to limit the quantity of items purchased and to discontinue any product at any time.
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### 4. Pricing & Payments
Prices are displayed in your selected currency and include applicable VAT for EU customers. We reserve the right to update prices at any time without notice.
Payment must be made in full at the time of purchase. We accept secure payments through various methods including credit cards, PayPal, and other local gateways.
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### 5. Order Processing & Shipping
Details regarding order fulfillment, processing times, and delivery estimates are available in our **Shipping Policy**.
We are not responsible for delays caused by shipping carriers, customs clearance, or incorrect address details provided by the customer.
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### 6. Cancellations & Modifications
Orders can only be modified or canceled before processing. Once an order has been fulfilled or shipped, changes cannot be made. Pre-orders may be canceled before shipment only.
See our **Purchase Options Cancellation Policy** for further information if applicable.
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### 7. Returns
EU customers have the right to withdraw from a purchase within **14 days** of delivery, provided the item is unused and in unopened packaging.
Due to the nature of **blind box collectibles**, we do not accept returns of opened or revealed items. More information is available in our **Return and Refund Policy**.
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### 8. Intellectual Property
All content on this website, including but not limited to text, graphics, images, and logos, is the property of LabubuSecret and may not be copied, reproduced, or distributed without written permission.
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### 9. Limitation of Liability
LabubuSecret shall not be held liable for any damages, losses, or claims resulting from your use of our services or products, except as required by applicable law.
Collectible items may contain small parts and are not intended for children.
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### 11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page. Continued use of our website constitutes acceptance of the updated Terms.
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### 12. Contact
If you have any questions regarding these Terms, please contact us:
📧 Email: **help@labubusecret.com**